• E-mail : support@ganglight.com
  • E-mail : support@ganglight.com

Shipping Policy

This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Shipping Charge : Free Shipping

TRANSIT, HANDLING & ORDER CUT OFF TIME

Generally, shipments are in transit for 5– 7 days (Monday to Friday). Order handling time is 2 - 3 business days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York).

Delivery Terms

We use USPS, DHL, OSM to deliver the product.

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@ganglight.com.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

CONTACTS DETAILS :

Support :- 24/7-

E-mail : support@ganglight.com
Phone : +1 321-343-3152
Address : 916 Fulton Rd NW, Canton, OH 44703, United States